Please check your email’s junk or spam folder if you did not receive an order confirmation email from us. If you are unable to find it in your email’s junk or spam folder, please contact us for assistance.

Your order is pending until payment is received. Once payment has been received, your order will be processed and shipped within 3 business days. Your order is completed once dispatched from our office and tracking information will be sent to you via email.

We do not accept any change or cancellation of orders once the order has been placed and payment has been made.

Please ensure all details on your order are correct before checkout your order. For any issues, you can drop us an email at info@infreeland.co.

We currently do not accept any returns, exchanges or refunds
due to hygiene reasons.

In the unlikely event that the item received is not identical to your order (wrong or missing item), please contact us at info@infreeland.co with your order number as well as the return information within 3 days upon receiving the item and we will get back to you as soon as possible.

Please contact us with the relevant information with your order number within 3 days upon receiving it and we will get back to you as soon as possible.

All prices listed are in Singapore Dollar (SGD) by default, you will make the payment in SGD during checkout as well.

We currently only accept Visa, Mastercard, Debit/Credit Card or PayPal.